Terms and Conditions

SMS Messaging Terms & Conditions

By consenting to receive SMS/text messages from Lightbox Entertainment, you agree to the following terms and conditions:

  1. Program Description:

    Lightbox Entertainment uses SMS text messaging to send operational, transactional, and project update communications to clients (such as booking confirmations, schedule updates, project status alerts, and response follow-ups).

  2. Message Frequency:

    Message frequency varies depending on your project activity and communication preferences.

  3. Cost & Rates:

    Message and data rates may apply depending on your mobile carrier and plan. Lightbox Entertainment does not charge a separate fee for receiving text messages.

  4. Opt-Out / Unsubscribe Instructions:

    You can cancel the SMS service at any time by replying STOP to any text message you receive from us. After you send STOP, we will send a single confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  5. Customer Support:

    If you are experiencing issues with the messaging program, reply with the keyword HELP to any message, or reach out directly to our support team at info.uk@lightboxent.com.

  6. Privacy:

    We respect your privacy. Mobile information and opt-in consent data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. Please review our Privacy Policy to see how we handle your personal data.

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